Data Centre Operations & Customer Experience in Melbourne

Data Centre Operations & Customer Experience in Melbourne

Melbourne Full-Time 50400 - 61600 $ / year (est.) On-site
V

At a Glance

  • Tasks: Manage daily operations at our Melbourne data centres and deliver top-notch customer service.
  • Company: Join VOCUS, a leader in data centre operations with a focus on customer experience.
  • Benefits: Competitive pay, flexible hours, and opportunities for growth in a dynamic environment.
  • Other info: 24/7 on-call rotation may be required; perfect for those seeking hands-on experience.
  • Why this job: Be part of a team that ensures seamless operations and exceptional client service.
  • Qualifications: Strong communication skills and a passion for technology are essential.

The predicted salary is between 50400 - 61600 $ per year.

VOCUS is seeking a Data Centre Operator to manage day-to-day operations at our Melbourne data centres.

You will deliver outstanding customer service, handle remote hands, and support emergency response and client service delivery within the facilities.

Responsibilities include monitoring infrastructure, coordinating with Telcos and vendors, and assisting in maintenance, documentation, and site security.

A 24/7 on-call rotation may be required.

#J-18808-Ljbffr

Data Centre Operations & Customer Experience in Melbourne employer: Vocus

Vocus is an exceptional employer located in the vibrant Melbourne CBD, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while working on critical voice and IP network infrastructure that supports essential government services. With a commitment to service reliability and customer connectivity, Vocus provides a meaningful and rewarding environment for those looking to make a significant impact in the telecommunications sector.

V

Contact Details:

Vocus Recruitment Team

We think you need these skills to ace Data Centre Operations & Customer Experience in Melbourne

Customer Service
Infrastructure Monitoring
Vendor Coordination
Emergency Response
Site Security Management
Documentation Skills
Maintenance Support