At a Glance
- Tasks: Support and enhance AI workflows and automation in a dynamic environment.
- Company: VOCUS, a leading tech company based in Melbourne.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in a fast-paced industry.
- Why this job: Join a forward-thinking team and shape the future of AI technology.
- Qualifications: Experience in AI programs, operations, and strong collaboration skills.
The predicted salary is between 123750 - 151250 $ per year.
VOCUS in Melbourne is seeking an AI Program Analyst to support, design, maintain and improve the Service Management ecosystem powering AI Agent workflows, AI-enabled automation and digital self-serve experiences. The role acts as the single point of contact for Agentic AI releases, governance, QA, knowledge bases and production monitoring.
You will collaborate with Operations, Product, Technology and Regulatory teams to align processes, systems and governance while driving continuous improvement.
AI Programs & Operations Analyst in Melbourne employer: Vocus
Vocus is an exceptional employer located in the vibrant Melbourne CBD, offering a dynamic work culture that prioritises collaboration and innovation. Employees benefit from comprehensive training and development opportunities, ensuring continuous growth in their careers while working on critical voice and IP network infrastructure that supports essential government services. With a commitment to service reliability and customer connectivity, Vocus provides a meaningful and rewarding environment for those looking to make a significant impact in the telecommunications sector.