At a Glance
- Tasks: Design and improve services for Victorian Government clients using data and insights.
- Company: VMIA, dedicated to enhancing client experiences and resilience.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Collaborative culture with opportunities for growth and impact.
- Why this job: Make a real difference in the community while innovating client services.
- Qualifications: Experience in service design and strong communication skills.
VMIA is hiring a Client Service Adviser to design, deliver and continuously improve harm prevention, risk, insurance and recovery services for Victorian Government clients.
You'll use service design, data and client insights to enhance the client experience and build a more confident and resilient Victoria.
You'll collaborate across the organisation to translate data and feedback into insights, create engaging communications and learning resources, and contribute to innovative solutions that
Client Experience & Service Design Lead in Melbourne employer: VMIA
At the Victorian Managed Insurance Authority (VMIA), we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. With a hybrid work environment, generous parental leave, and a strong commitment to employee growth through annual training investments, we empower our team to thrive while making a meaningful impact on the Victorian community. Join us in our iconic Melbourne office and be part of a dedicated team that values diversity and innovation in delivering high-quality services.
