Responsibilities
- Receive and/or place predominantly routine calls.
- Maintain detailed & current knowledge of company's products/services.
- Liaise with sales & technical staff to keep them up-to-date with customer needs.
- Answer customer telephone inquiries, orders, service needs & complaints.
- Analyze customer service needs for communication to service and technical departments.
Qualifications
- College Certificate or Diploma in Medical Office Administration or medical background preferred.
- 5+ years of experience in general office practice.
- Requirement to become Certified Polysomnographic Technician.
Therapy Support Consultant employer: VitalAire Canada Inc.
Air Liquide Healthcare Australia is an exceptional employer, offering a dynamic work environment that prioritises employee growth and development in the healthcare sector. With a strong commitment to diversity and inclusion, employees benefit from comprehensive training programs and opportunities to engage with key stakeholders in the Home Oxygen and Aged Care markets. Located in a collaborative atmosphere, team members are encouraged to innovate and contribute to meaningful healthcare solutions while enjoying a supportive culture that values their contributions.
