At a Glance
- Tasks: Enhance customer care and manage sleep apnea treatments for patients.
- Company: Leading supplier of medical gases and sleep services in Australia.
- Benefits: Competitive salary, sales incentives, paid parental leave, and health initiatives.
- Other info: Part-time role with excellent long-term career development opportunities.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Experience in retail or healthcare, strong communication skills, and interest in sleep medicine.
The predicted salary is between 47250 - 57750 $ per year.
Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.
We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at the Waterford West clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients. This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management.
As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient. This position is part-time (3 days a week).
How will you CONTRIBUTE and GROW?
- Initial point of contact for both new and existing clients
- Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing
- Offer guidance on CPAP equipment, setup and ongoing service requirements
- Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients
- Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options
- Collaborate with healthcare professionals and service providers
- Promote and upsell our product range and services
- Maintain and sterilise clinic equipment
Are you a MATCH?
- Previous experience in a retail, healthcare or sales environments highly regarded
- Good communication skills
- Experience with customer service across all stages of customer interaction
- Keen interest in CPAP therapy and sleep medicine disciplines
- Strong organisational and administrational skills
We offer:
- Base plus Sales Incentive Bonus
- 14 weeks paid parental leave
- Family and social activities
- A professional environment with a focus on wellbeing
- Salary Continuance Insurance
- Local and global opportunities
- Health and wellbeing initiatives
- Retail discount programs with over 350 retailers
- Employee social events
- One paid volunteering day each year
- Long-term career development opportunities nationally and/or internationally across the Air Liquide Group
As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.
CPAP Therapy Consultant employer: VitalAire Canada Inc.
Air Liquide Healthcare Australia is an exceptional employer, offering a dynamic work environment that prioritises employee growth and development in the healthcare sector. With a strong commitment to diversity and inclusion, employees benefit from comprehensive training programs and opportunities to engage with key stakeholders in the Home Oxygen and Aged Care markets. Located in a collaborative atmosphere, team members are encouraged to innovate and contribute to meaningful healthcare solutions while enjoying a supportive culture that values their contributions.
