Employment Hero is seeking a Payroll Customer Care Consultant – Remote (Australia) to support customers after go-live, guiding updates and troubleshooting across the Employment Hero platform.
You will handle tickets via email, chat, and phone, working across teams to maximise customer outcomes. This remote role embraces AI-enabled workflows and a strong focus on accurate payroll processes.
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Remote Payroll Care Consultant (Australia) in Sydney employer: Vital Consult Pty Ltd
Vital Consult Pty Ltd offers a dynamic work environment with opportunities for remote work, allowing employees to manage client portfolios using advanced cloud and AI finance systems. The company emphasizes strong customer service skills and provides full training, ensuring that employees are well-equipped to handle client inquiries and maintain relationships effectively. With a focus on collaboration between onshore and offshore teams, Vital Consult fosters a supportive culture that encourages professional growth.
