At a Glance
- Tasks: Welcome patients, manage appointments, and provide top-notch customer service.
- Company: Join a supportive radiology team in a growing healthcare environment.
- Benefits: Full-time role, paid training, accommodation covered, and career development opportunities.
- Other info: Enjoy a professional team atmosphere with ongoing support and no weekend work.
- Why this job: Make a real difference in patient care while building a rewarding career.
- Qualifications: Friendly, organised, and reliable; previous experience is a bonus but not essential.
The predicted salary is between 47250 - 57750 $ per year.
Join a growing radiology team & build your career in healthcare. We are looking for a Full-Time Medical Receptionist to join our team at our Torquay clinic. This is a fantastic opportunity for someone who wants to build a long-term career in medical administration and become part of a supportive, professional healthcare team.
What makes this opportunity different? We know starting a new role can be daunting, especially if you are new to radiology — so we invest in getting you properly trained and confident. Your training will take place in Melbourne, with your accommodation and training expenses paid for by us. Once training is complete, you will transition into your role at our Torquay clinic, where you will be supported by an experienced team.
About the role:
- Welcoming and assisting patients in a professional and friendly manner
- Answering a high volume of incoming phone calls
- Booking and managing patient appointments
- Processing patient registrations and Medicare details
- Managing referrals and ensuring patient information is accurate
- Liaising with doctors, patients and radiologists
- Using medical and booking software systems
- Managing payments and general administration
- Working as part of a busy and supportive reception team
- Providing a high level of customer service at every interaction
What we're looking for:
- Reliable, punctual and committed
- Warm, friendly and confident when speaking with patients
- Comfortable answering phones and handling a busy workload
- Highly organised with excellent attention to detail
- A strong communicator
- Able to multitask and stay calm under pressure
- A team player who is willing to help wherever needed
- Professional and well presented
- Confident using computers and learning new systems
- Someone who takes pride in providing excellent patient care
Previous medical reception or radiology experience is highly regarded, but is not essential. The right attitude, reliability and willingness to learn are just as important to us.
Important: Due to the location of our Torquay clinic, a reliable car and current driver's licence are essential.
What we offer:
- Full-time, permanent position
- 38 hours per week Monday–Friday – no weekend work
- Comprehensive paid training
- Paid accommodation while completing training in Melbourne
- Ongoing support as you settle into the role
- Opportunity to develop your skills within the medical and radiology industry
- A supportive and professional team environment
- The opportunity to build a genuine long-term career in healthcare
Location: Torquay, VIC. Training will be completed in Melbourne, with accommodation provided and paid for during the training period.
Receptionist in Torquay employer: Vision Radiology
At Vision Radiology Bulleen, we pride ourselves on being an exceptional employer that fosters a creative and collaborative work culture. Our commitment to employee growth is evident through our in-house education CPD program and opportunities for career advancement within our expanding network. With flexible working arrangements and a focus on patient care, our state-of-the-art facility offers a dynamic environment where you can thrive alongside some of Victoria's leading radiologists.
