Live-on site Assistant Hotel Manager - Surfers Paradise
$80,000 + super + free on-site accommodation
About us
Vision Hotels is in the heart of Surfers Paradise, steps from the beach and the best of the Gold Coast. We're a close-knit team that takes pride in giving guests a great stay, and we're looking for a hands-on Assistant Hotel Manager to join us.
The role
This is a live-on-site position, so it suits someone who loves hospitality and wants to be at the centre of the action. You'll work alongside the Hotel Manager to run day-to-day operations, lead the team, and make sure every guest leaves happy.
What you'll do
Support the Hotel Manager across all areas of operations, and take charge when they're off-site
Lead, roster, train and motivate front office, housekeeping and maintenance staff
Handle guest enquiries, feedback and complaints quickly and professionally
Look after reservations, check-ins and check-outs, and help drive occupancy and revenue
Keep an eye on budgets, costs, stock and supplier relationships
Keep the property up to Vision Hotels' standards for presentation, maintenance and WHS
Be on call for after-hours issues and emergencies, on a rostered basis
About you
2+ years in a supervisory or assistant management role in hotels, resorts or serviced apartments
Strong leadership skills, with a calm and practical approach under pressure
Excellent customer service and communication skills
Experience with property management systems is a plus
Comfortable with a rotating roster that includes weekends and public holidays
What's in it for you
$80,000 base salary + superannuation
Free on-site accommodation
Live and work in Surfers Paradise, one of Australia's best beach lifestyles
A supportive team and room to grow into a Hotel Manager role
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Live-on site Assistant Hotel Manager – Surfers Paradise employer: Vision Hotels
At The Oceanfront Cairns Hotel, we pride ourselves on fostering a supportive and inclusive work environment where our Housekeepers are valued for their contributions to creating memorable guest experiences. Located in the stunning Cairns region, we offer competitive benefits, opportunities for professional growth, and a vibrant team culture that encourages collaboration and excellence. Join us and be part of a dedicated team that is committed to maintaining the highest standards of cleanliness and hospitality.
