Vision Hospital Group is a leading network of dedicated day hospitals specialising in ophthalmic procedures. Our purpose is to deliver safe, high-quality surgical care in an environment designed to support both patients and practitioners. With a focus on clinical excellence, efficiency, and patient comfort, we work in close partnership with specialists and teams across Australia to provide the best possible surgical outcomes. At Vision Hospital Group, we are proud to support better vision — one procedure at a time.
The opportunity
We are seeking a motivated and detail-oriented Administration Officer to join our consulting clinic team. In this frontline role, you’ll be responsible for supporting daily clinic operations, managing appointments, and providing an exceptional experience for patients, doctors, and visitors.
This is an excellent opportunity for someone who thrives in a dynamic environment and enjoys working in a role that combines administration, coordination, and patient service.
In this role, you will:
- Provide friendly and professional reception services, including greeting patients and managing incoming enquiries.
- Schedule and manage patient appointments in accordance with clinic protocols.
- Accurately maintain patient records and documentation.
- Coordinate communication between patients, doctors, and clinical staff.
- Support billing and invoicing processes with attention to detail.
- Assist in general administrative duties that support the smooth running of the clinic.
About VEI
Our day surgery is conveniently located in the heart of Box Hill, Melbourne with free parking available for staff.
About you
We’re looking for a reliable and organised team player with a warm, customer-first approach.
You will also bring:
- Previous experience in a medical or health-related administration role (preferred).
- Strong computer literacy, including familiarity with patient management systems.
- Excellent verbal and written communication skills.
- High level of attention to detail and organisational skills.
- Ability to manage competing priorities and maintain professionalism in a busy setting.
- A team mindset and commitment to upholding patient privacy and clinic standards.
Why Join Vision Eye Institute?
- Purpose-led work: Help improve lives through outstanding eye care.
- Culture of excellence: Join a collaborative team that lives our values—integrity, teamwork, and accountability.
- Development opportunities: Gain experience in a leading medical practice and access ongoing training.
- Stability and support: Be part of a trusted national organisation known for innovation, care, and quality.
Join VEI and make a difference—one patient at a time.
Vision Eye Institute and Vision Hospital Group are committed to creating an inclusive workplace where people from diverse backgrounds can thrive. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and individuals of all ages, genders and experiences.
#J-18808-Ljbffr
Administration Officer employer: Vision Hospital Group
At Vision Hospital Group, we pride ourselves on being an exceptional employer that values our staff's contributions and fosters a collaborative work culture. Located in a state-of-the-art facility, we offer competitive benefits, ongoing professional development opportunities, and a supportive environment where you can thrive as an Ophthalmic Perioperative Nurse. Join us to make a meaningful impact in patient care while enjoying the unique advantages of working within a dedicated team of healthcare professionals.
