Virtusa in Melbourne is seeking an IVR Test Engineer with in-depth knowledge of IVR testing and engineering, and hands-on testing across inbound/outbound calls. You will work with contact centre products such as Amazon Connect and Cyara, and use Cyara Cruncher for performance testing.
Strong communication and collaboration skills are essential, along with the ability to diagnose issues via IVR logs and perform root-cause analysis. Explore CI/CD and API testing tools to drive quality.
IVR Testing Engineer - Cyara Automation & API Testing in Melbourne employer: Virtusa
As a Senior Java Developer at our company, you'll be part of a dynamic and innovative team that values collaboration and creativity. We offer competitive benefits, a supportive work culture that encourages professional growth, and opportunities to work with cutting-edge technologies in a thriving location. Join us to make a meaningful impact in the banking domain while advancing your career in a forward-thinking environment.
