- In depth knowledge of IVR testing and engineering, and extensive experience in testing
- process involving Contact Centre products like Amazon Connect
- Highly proficient in Cyara IVR automation tool
- Extensive hands on experience in testing IVR's, inbound and outbound calls using manual /
- Cyara
- Hands on experience in Cyara cruncher tool to perform IVR performance testing
- Excellent communication and collaboration skills, and be a strong team player.
- Experience diagnosing testing issues, and going through the IVR logs to identify the root
- cause of the issues
- Gather and analyse functional, non-functional test requirements and perform assessment
- to confirm testing
- Designing functional test approach, test plans and assess different test types required for
- application based on requirement
- Develop test scripts, perform test runs and analyse test results
Nice to Have
- Sound experience in Continuous Integration/Continuous Deployment processes and tools
- such as GCP Cloudbuild, Codefresh, Github actions etc
- Strong software engineering fundamentals, and proven experience in a number
- programming languages.
- Hands on experience in API Testing using postman, supertest API frameworks
- Have a growth mindset, a focus on continuous improvement, and be passionate about
- learning new tools, technologies and practices.
Cyara Testing in Melbourne employer: Virtusa
As a Senior Java Developer at our company, you'll be part of a dynamic and innovative team that values collaboration and creativity. We offer competitive benefits, a supportive work culture that encourages professional growth, and opportunities to work with cutting-edge technologies in a thriving location. Join us to make a meaningful impact in the banking domain while advancing your career in a forward-thinking environment.
