Who we are:
Vincent Buda and Company is a family-owned and operated specialist manufacturer and distributor of building products, serving the building industry for over 65 years.
Our commitment to supplying a friendly, professional, and efficient service, combined with our unique and high-quality product range, has made us a trusted name in the industry. Now employing just over 15 employees we are looking to grow our business.
For more information, visit our website at: www.buda.com.au
About the Role:
We are looking for an enthusiastic high-energy individual keen to make an impact. Reporting directly to the Customer Service Manager, your key duties will involve interacting with customers, handling order processing, and overseeing the coordination of customer orders to guarantee seamless and effective operations.
This role requires strong communication skills, both written and verbal, and a commitment to providing outstanding customer service. As a customer service operator, you will be the first point of contact for our customers, assisting them with inquiries, order placements, and any after-sales support needed. Your role is crucial in maintaining the high level of service excellence that Vincent Buda and Company is known for in the building industry.
As a Customer Service Representative, your duties will involve:
- Serving customers with a professional and friendly approach
- Processing customer orders accurately and efficiently
- Coordinating customer orders, ensuring timely delivery and customer satisfaction
- Addressing and resolving customer inquiries and issues
- Maintaining up-to-date knowledge of products and services
- Collaborating with the warehouse and logistics teams to ensure order accuracy
To be successful in the role, you will need to possess the following skills and experience:
- Great attitude and willingness to learn and grow
- Front-end retail experience (ideal)
- Contact/Call Centre experience (ideal)
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Internal Sales Officer in Sydney employer: Vincent Buda & Company
Vincent Buda & Company is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the marketing field. Located in the vibrant city of Sydney, employees benefit from a hybrid work model, allowing for flexibility and work-life balance, while also enjoying opportunities for professional growth and development within a supportive family business environment. With a focus on leveraging cutting-edge AI technologies, team members are empowered to drive creative strategies and contribute to the company's success in a meaningful way.
