At a Glance
- Tasks: Shape positive team experiences and support workforce planning across iconic Gold Coast destinations.
- Company: Join Village Roadshow Theme Parks, a vibrant and fun workplace.
- Benefits: Unlimited theme park access, discounts, professional development, and wellbeing support.
- Other info: Be part of a team that creates unforgettable guest experiences!
- Why this job: Make a meaningful impact while enjoying a dynamic and supportive environment.
- Qualifications: Experience in P&C/HR roles, strong communication, and problem-solving skills.
The predicted salary is between 62100 - 75900 $ per year.
Village Roadshow Theme Parks, Gold Coast is looking for an experienced People, Capability & Culture Business Partner to join the action across Sea World Resort, Topgolf and Paradise Country. You’ll work alongside the Executive General Manager – Hospitality and the operational leaders to shape positive team experiences, strengthen culture and engagement, support workforce planning and deliver people solutions that keep our teams thriving through busy trading periods, major events and everything in between.
Key Responsibilities:
- Provide practical and strategic advice across the employee lifecycle
- Coach leaders through performance, conduct, grievances, investigations and other employee relations matters
- Support workforce planning across busy trading periods, events and seasonal peaks
- Build engagement, culture and an outstanding team member experience
- Partner across Guest Services, F&B, Housekeeping, Reservations, Events and more
- Interpret Awards and Enterprise Agreements and provide sound IR advice
- Identify smarter ways of working and improve people processes and outcomes
- Build leadership capability and support a high-performance, service-led culture
- Work closely with the broader P&C team to deliver consistent, values-led people practices
What We’re Looking For:
- Experience in a P&C/HR Business Partner role and/or relevant HR qualifications
- Strong employee relations and IR experience, including Awards and Enterprise Agreements
- Confidence coaching leaders and managing sensitive workplace matters
- Excellent communication, organisation, judgement and problem-solving skills
- Experience in a fast-paced, multi-site, operational environment. Hospitality, tourism or entertainment is a bonus
- Experience supporting shift-based, seasonal or predominantly casual workforces
- Strong Microsoft Office skills, with SAP HR, UKG and PageUp experience highly regarded
- Exposure to enterprise bargaining and F&B/liquor licensing environments highly regarded
- A strong understanding of WHS and safe work practices
- Flexibility to travel between properties and work occasional non-standard hours during peak periods
Your backstage pass to fun, friends and unforgettable memories!
- Unlimited free entry to our amazing theme parks!
- Earn complimentary passes to share with family and friends!
- Enjoy discounts on food & beverage, retail and animal experiences across our parks!
- Exclusive employee deals through our Village Employee Benefits App, partnered with 65+ major retailers!
- Unique team events and awards, celebrating our people is part of the fun!
- Reward and recognition programs with prizes for outstanding contributions
- Wellbeing support with our on-site team and 24/7 Employee Assistance Program (EAP)
- Professional development opportunities with internal training, we love to grow our talent!
At Village Roadshow Theme Parks, our purpose is simple: create joy and memories that last a lifetime. Every day, our team brings this to life across our iconic properties, from Warner Bros. Movie World and Sea World, to Wet’n’Wild, Paradise Country, Topgolf, Sea World Resort, Australian Outback Spectacular, and Village Roadshow Studios. Working here isn’t just a job, it’s being part of a team that loves what they do, in a vibrant, fun, and supportive environment. You’ll meet amazing people, develop new skills, and help create unforgettable experiences for our guests. We value everyone’s unique contributions and encourage candidates of all backgrounds, abilities, and experiences to apply.
People, Capability & Culture Business Partner employer: Village Roadshow Theme Parks
At Village Roadshow Theme Parks, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values teamwork and personal growth. As a Rides Mechanical Leading Hand at Sea World, you'll enjoy competitive pay, unlimited free entry to our theme parks, and numerous employee benefits, including discounts and professional development opportunities. Join us in creating unforgettable experiences while working alongside passionate individuals who share your commitment to safety and excellence.
Contact Details:
Village Roadshow Theme Parks Recruitment Team
