At a Glance
- Tasks: Coordinate ICT incidents and service requests while ensuring timely resolutions.
- Company: Join Unisys, a leader in IT services with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Great chance to develop your career in a supportive environment.
- Why this job: Be part of a dynamic team making a real difference in IT service delivery.
- Qualifications: Strong communication skills and a knack for problem-solving required.
The predicted salary is between 56250 - 68750 $ per year.
Unisys is seeking a Service Delivery Coordinator to triage ICT incidents and service requests, engage customers for missing information, and determine the best support path using established processes.
You will coordinate with the COE, Field Engineers and specialist teams, ensuring accurate ticket information and timely resolutions. You will maintain professional communication, monitor tickets against SLA, and contribute to continuous improvement initiatives while working in a nationally.
IT Service Delivery Coordinator - Field Services in Gold Coast employer: Village Roadshow Theme Parks Pty Ltd
Topgolf Gold Coast is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is valued and encouraged to thrive. With a focus on professional development, generous employee benefits including discounts at major retailers and unlimited access to theme parks, we create an environment that prioritises fun and growth. Join us in delivering unforgettable experiences while enjoying a playful atmosphere that celebrates teamwork and excellence.
Contact Details:
Village Roadshow Theme Parks Pty Ltd Recruitment Team
