Head of Service & Delivery Strategy in Melbourne

Head of Service & Delivery Strategy in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead operational execution and enhance client service in insurance and risk solutions.
  • Company: VMIA, a key player in the insurance sector in Melbourne.
  • Benefits: Competitive salary, professional development, and a supportive work environment.
  • Other info: Opportunity to build high-performing teams and embed innovative digital tools.
  • Why this job: Shape strategy and drive impactful change in a dynamic leadership role.
  • Qualifications: Proven leadership experience in service delivery and strategic planning.

The predicted salary is between 63000 - 77000 $ per year.

Victorian Managed Insurance Authority (VMIA) in Melbourne seeks a Head of Service and Delivery Practice to lead operational execution and client service enablement within the Risk, Insurance and Claims Solutions division. You will report to the Chief Insurance Officer and drive efficiency, governance and customer-focused service delivery.

This is a strategic leadership role combining vision with hands-on delivery, shaping strategy, building high-performing teams, embedding digital tools.

Head of Service & Delivery Strategy in Melbourne employer: Victorian Managed Insurance Authority

At VMIA, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our hybrid work environment allows for flexibility while working in our iconic Melbourne office, and we offer generous benefits including extensive learning and development opportunities, well-being supports, and a commitment to inclusivity. Join us as an Innovation Delivery Analyst and be part of a team dedicated to creating meaningful value for the Victorian Government and its stakeholders.

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Contact Details:

Victorian Managed Insurance Authority Recruitment Team

We think you need these skills to ace Head of Service & Delivery Strategy in Melbourne

Strategic Leadership
Operational Execution
Client Service Enablement
Efficiency Improvement
Governance
Customer-Focused Service Delivery
Team Building