Occupation: Medicine, nursing and midwifery
Location: Gippsland - Wellington
Reference: 3038
Site & Operations Manager
Community Mental Health - Sale | Permanent Full Time
Join Gippsland's largest provider of mental health services, with a strong focus on innovation, recovery, and person-centred care, you\'ll be part of a team creating real impact every day.
In this role, we are seeking an experienced and dynamic Site & Operations Manager – Community Mental Health to lead the delivery of high-quality community mental health services within the Sale region. Working in partnership with the Clinical Lead – Adult and Older Adult Services and senior mental health leaders, you will provide operational, workforce, and service leadership to multidisciplinary teams while supporting the delivery of recovery-oriented, trauma-informed, and consumer-centred care. This role is responsible for ensuring clinical excellence, workforce capability, service performance, quality improvement, and strong community partnerships that support positive outcomes for consumers, carers, and families.
Working Together | We will respond to challenges together to create a safe, quality health service
The role of the Site & Operations Manager is to:
- Lead and manage the day-to-day operations of Community Mental Health Services, ensuring safe, effective, and high-quality service delivery across multidisciplinary teams.
- Provide leadership and support to staff through workforce planning, recruitment, rostering, performance development, supervision, and employee wellbeing initiatives.
- Collaborate with Clinical Leads and Directors of Clinical Services to support clinical governance, quality improvement, risk management, and implementation of evidence-based models of care.
- Monitor and manage site performance, budgets, workforce metrics, and Key Performance Indicators (KPIs), implementing strategies to achieve operational and service objectives.
- Foster strong partnerships with consumers, carers, healthcare providers, community agencies, and external stakeholders to support integrated and coordinated care pathways.
- Lead change management initiatives, service development activities, staff education programs, and continuous improvement projects that enhance service quality and consumer outcomes.
About you
Ideal candidates for this role will have:
- Qualified Mental Health professional with registration and/or professional eligibility in Nursing, Psychology, Occupational Therapy, or Social Work.
- Demonstrated senior leadership and management experience within community mental health services or a related healthcare environment.
- Strong understanding of the Mental Health and Wellbeing Act 2022, National Mental Health Standards, NSQHS Standards, and contemporary recovery-oriented practice.
- Proven ability to lead multidisciplinary teams, manage operational priorities, and drive workforce engagement and service improvement.
- Excellent communication, negotiation, stakeholder engagement, and problem-solving skills, with the ability to work effectively across complex health and community service environments.
- Committed to delivering culturally safe, trauma-informed, and consumer-centred care while fostering a collaborative, inclusive, and high‑performing team culture.
Latrobe Regional Health offers a range of benefits including:
- Salary packaging up to $9,000 per annum.
- Meals/Entertainment benefit up to $2,650 per annum.
- Encouragement for professional development and ongoing education.
- A range of social club activities, discounts and diverse workplace activities.
- Free access to our Staff Wellbeing Centre offering health education and wellbeing
- Access to discounted gym membership and fitness services through Fitness Passport Services.
Diversity and inclusion
We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au
Applications Close: 28th October 2026
Interested about this exciting opportunity, but want more information? We encourage you to contactDarrin Henry, General Manager Community Mental Health - Eastern via email: Darrin.Henry@lrh.com.au for a confidential discussion.
Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.
Before commencement, the successful applicant will
Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.
Applications close Wednesday 28 October 2026 at 11.59pm
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Site & Operations Manager Community Mental Health employer: Victorian Government
The Victorian Government offers a supportive and inclusive work environment for Integration Aides and Literacy Intervention staff in the Melbourne Northern Suburbs, where employees are encouraged to grow professionally and contribute to meaningful educational outcomes. With a strong commitment to diversity and inclusion, the department fosters a culture of collaboration and respect, ensuring that all staff feel valued and empowered to make a difference in students' lives. Additionally, the ongoing nature of this role provides stability and the opportunity to develop essential skills in a dynamic educational setting.
