At a Glance
- Tasks: Support individuals and families seeking housing assistance and manage tenancy-related tasks.
- Company: Join the Department of Families, Fairness and Housing, dedicated to creating equal opportunities for all.
- Benefits: Flexible work arrangements, supportive environment, and a chance to make a real difference.
- Other info: Encouraging applications from diverse backgrounds and offering excellent career growth opportunities.
- Why this job: Be part of a team that helps vulnerable Victorians live safe and valued lives.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 62100 - 75900 $ per year.
The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.
Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth.
The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.
We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.
We are committed to developing and supporting a workforce that is well equipped and highly motivated.
All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities.
If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large print), please don't hesitate to get in touch with the contact person listed on the ad.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www. dffh. vic. gov. au/jobs)
THE ROLE
Housing Services Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.
Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
Housing Services Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas.
They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.
- ACCOUNTABILITIES INCLUDE
- Assess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
- Identify and apply early intervention strategies to sustain tenancies.
- Use persuasive skills in dealing with clients and stakeholders on all housing matters.
- Applications close Sunday 25 October 2026 at 11.59pm
- #J-18808-Ljbffr
Housing Services Officer employer: Victorian Government
The Victorian Government offers a supportive and inclusive work environment for Integration Aides and Literacy Intervention staff in the Melbourne Northern Suburbs, where employees are encouraged to grow professionally and contribute to meaningful educational outcomes. With a strong commitment to diversity and inclusion, the department fosters a culture of collaboration and respect, ensuring that all staff feel valued and empowered to make a difference in students' lives. Additionally, the ongoing nature of this role provides stability and the opportunity to develop essential skills in a dynamic educational setting.
