Occupation: IT and telecommunications
Location: Melbourne - CBD and Inner Metro suburbs
Reference: 1549528
Selection Criteria
Key Selection Criteria
SC1 Demonstrated experience providing first-line IT and AV support in a school, education or similar environment, including troubleshooting hardware, software and network issues.
SC2 Demonstrated technical knowledge of end-user devices, Microsoft 365, networking and IP-based AV systems, including the ability to install, configure and maintain equipment.
SC6 Demonstrated ability to troubleshoot and solve problems in non-standard environments.
Reporting to the IT Manager, and working alongside two other members of the IT Team, the role is responsible for the day-to-day support, maintenance and installation of the school's IT and audio-visual systems.
The technician must be able to work independently on routine tasks, manage competing priorities and escal… The role suits someone with relevant AV and IT qualifications and/or experience, strong organisational skills and a service-focused approach.
The responsibilities below describe the major duties of the role. Other duties of a similar nature and level may be required. Duties may change over time due to new legislation, technology or policy, and training will be provided where needed.
Attendance requirement for this position is fulltime, Monday to Friday.
Range 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.
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AV and IT Support Technician employer: Victorian Government
The Victorian Government offers a supportive and inclusive work environment for Integration Aides and Literacy Intervention staff in the Melbourne Northern Suburbs, where employees are encouraged to grow professionally and contribute to meaningful educational outcomes. With a strong commitment to diversity and inclusion, the department fosters a culture of collaboration and respect, ensuring that all staff feel valued and empowered to make a difference in students' lives. Additionally, the ongoing nature of this role provides stability and the opportunity to develop essential skills in a dynamic educational setting.
