At a Glance
- Tasks: Support individuals and families in need of housing assistance and manage tenancy-related tasks.
- Company: Department of Families, Fairness and Housing, dedicated to community wellbeing.
- Benefits: Gain valuable experience, contribute to social impact, and work in a supportive environment.
- Other info: Opportunities for career growth and professional development in a dynamic team.
- Why this job: Make a real difference in people's lives while developing your skills in housing services.
- Qualifications: Strong communication skills and a passion for helping vulnerable communities.
The predicted salary is between 47250 - 57750 $ per year.
THE ROLEThe Housing Services Officer role is a client facing position which supports the delivery of the Department of Families, Fairness and Housing's housing program and play a vital role in supporting client-centered services to individuals and families who seek housing assistance or reside in public housing.
Housing Services Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing.
Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
Housing Services Officers at Classification 2 are fully competent across the assigned housing functions and apply well-developed skills in all areas.
They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.
ACCOUNTABILITIES INCLUDEAssess client's needs and provide advice on housing options from a range of established policy, procedures and standards.
Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
Apply early intervention strategies to sustain tenancies.
Please open the position description to read more.
HOW TO APPLYApplicants are encouraged to apply online.
Attachments can be uploaded in . doc, . docx, . pdf, . txt or . rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www. dffh. vic. gov. au/jobs)Please apply to submit your interest in this position.
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Tenancy and Property Officer employer: Victorian Government - Department of Families, Fairness, and Housing
As a Tenancy and Property Officer with the Department of Families, Fairness and Housing, you will be part of a dedicated team committed to supporting vulnerable individuals and families in need of housing assistance. Our work culture prioritises client-centred services, fostering an environment where employees can grow professionally while making a meaningful impact in the community. With comprehensive training and development opportunities, along with a supportive network of colleagues, this role offers a rewarding career path in a vital public service sector.
Contact Details:
Victorian Government - Department of Families, Fairness, and Housing Recruitment Team
