At a Glance
- Tasks: Support individuals and families in finding housing and managing tenancies.
- Company: Department of Families, Fairness and Housing dedicated to community wellbeing.
- Benefits: Competitive salary, job stability, and opportunities for professional growth.
- Other info: Join a supportive team and contribute to community welfare.
- Why this job: Make a real difference in people's lives by providing essential housing support.
- Qualifications: Strong communication skills and a passion for helping others.
THE ROLE
Tenancy and Property Officers play a vital role in supporting the delivery of client-centered services to individuals and families who seek housing assistance or reside in public housing.
Tenancy and Property Officers are part of a network of community workers and organisations that share the responsibility for working with vulnerable people to promote and support their wellbeing. Based in offices across the state, the role undertakes a range of tasks relating to tenancy and property management and the provision of housing advice and assistance.
Tenancy and Property Officers are fully competent across the assigned housing functions and apply well-developed skills in all areas. They may be required to be a local reference point in processes and procedures for less experienced staff and to will work in an environment under general supervision.
Accountabilities Include
- Identify and apply early intervention strategies to sustain tenancies.
- Use persuasive skills in dealing with clients and stakeholders on all housing matters.
- Prepare routine cases with well established procedures and represent the Department at Victorian Civil Administrative Tribunal (VCAT).
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa.
Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
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Tenancy and Property Officer employer: Victorian Department of Families, Fairness & Housing
As a Senior Project Officer with The Orange Door, you will be part of a dynamic and supportive work culture that prioritises collaboration and community impact. Our organisation offers robust professional development opportunities, ensuring that you can grow your skills while making a meaningful difference in the lives of those we serve. Located in a vibrant community, we provide a unique chance to engage with diverse stakeholders and contribute to innovative projects that shape the future of service delivery in Victoria.
Contact Details:
Victorian Department of Families, Fairness & Housing Recruitment Team
