Family Services Senior Case Manager

The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation's visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

The Senior Case Manager will empower families to share their story their way through the implementation of culturally appropriate and trauma informed engagement, information gathering, planning processes and ensure the active involvement of families in decision making at each phase towards self-determination.

About You

• Demonstrated commitment and understanding for the values that underpin VACCA's vision and purpose.
• An ability to work in a culturally respectful and competent manner, with Aboriginal young people, their families, and communities, to ensure that cultural connections are fostered and maintained.
• A well-developed understanding of the impact of colonisation, intergenerational trauma and other issues on Aboriginal families, children, and young people, particularly those who are involved with Child Protection.
• Ability to apply evidence informed practice approaches including Cultural and Common Elements.
• Excellent communication, interpersonal and organisational skills including the ability to work independently and within a small team and maintain up to date case notes.
• Certificate, Diploma or Degree qualification in Community Services, Social Work and/or substantial experience in these fields.
• Minimum 3-5 years of experience in case management.

Requirements

• Where a degree is commenced but not completed, salary will be fixed at Award Level 4 until successful completion.
• You must have and continue to hold a full Victorian Driver's Licence, a current employment Working With Children Check card and a clear National Police Check.

What we can offer you

• A supportive environment that includes comprehensive induction.
• The support of regular internal supervision.
• Professional development and training opportunities.
• Attractive salary packaging to increase your take-home pay.
• 17.5% loading on annual leave.
• Access to agency vehicles for all work-related travel.
• Access to Employee support and wellbeing programs.
• Paid parental leave after 12 months of ongoing employment.
• Opportunity to work and build connection with the Aboriginal Community and culture.
• Fitness Passport - allowing you (and your family) access to any of the facilities available on this program.

We strongly encourage Aboriginal and Torres Strait Islanders people to apply. Application closes by 9th September 2026 - This ad is subject to close upon completion of the recruitment process.

We are committed to Aboriginal self-determination and supporting strong, safe, thriving Aboriginal communities and aim to ensure every individual is treated with dignity, honouring all cultural backgrounds, abilities, ethnicities, sexual orientations, gender identities and spiritual beliefs.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.