Victoria Racing Club is seeking a Customer Engagement Lead to shape and deliver exceptional member experiences across one of Australia's premier sporting and cultural institutions. You will lead strategies, programs and experiences that enhance membership value and strengthen member connections.
Reporting to the Membership Manager, you will work with Membership, Events, Marketing, Customer Operations, CRM and Commercial Partnerships to deliver best-in-class experiences on race days and beyond,
Member Engagement Leader: Create Memorable Experiences in Melbourne employer: Victoria Racing Club
Victoria Racing Club (VRC) is an exceptional employer, offering a vibrant work culture that thrives on collaboration and innovation. As a Membership Operations Lead, you will have the opportunity to contribute to iconic events like the Melbourne Cup Carnival while working alongside a passionate team dedicated to delivering outstanding member experiences. With a strong focus on employee growth and continuous improvement, VRC provides a dynamic environment where your contributions can make a real impact.
