Public Support Information Officer in Melbourne

The Public Support Information Officer is located in the Police Enquiry Service unit, which is responsible for updating and releasing highly sensitive information in a busy environment. Every enquiry or task is performed in accordance with strict guidelines, and the area plays an important role in ensuring the integrity of information recorded on Law Enforcement Assistance Program (LEAP) and other force databases.

Located at the Victoria Police Centre, you will have the convenience and vibrancy of the city and Southern Cross Station on the doorstep. Working in the new Victoria Police Centre, you will also have full access to amazing facilities such as multiple gyms, end of trip facilities, all gender facilities, secure bicycle parking, internal café and social spaces, library, parents and carer facilities, chill out spaces, outdoor terraces, and much more. This Unit offers a vibrant, friendly and positive culture with a team of individuals from varied professional backgrounds and experiences as well as the opportunity to contribute to meaningful work.

Your duties will include:

• Undertaking the preparation, checking and updating of criminal history and other information onto corporate databases.
• Providing timely and accurate advice in accordance with established policies and procedures.
• Liaising with various members of the Department, Victoria Police and other stakeholders.

As the successful applicant, you will have:

• Good oral and written communication skills.
• Experience in data entry and records management.
• Excellent attention to detail and ability to assess the accuracy and completeness of information in accordance with established standards and procedures.
• Ability to self-manage multiple workloads at once and meet prescribed deadlines.
• Proficiency with the use of computer software (incl. Microsoft Office suite) and electronic databases.

This position is located at Victoria Police Centre, 311 Spencer Street, Docklands. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. The successful candidate will be required to undergo pre-employment checks which may include fingerprint checks and misconduct screening.

Victoria Police is committed to creating a workplace that is safe and inclusive of all our people. We empower and expect our people, at all levels, to develop interpersonal connections and collaborate, use sound judgement, and create and innovate. We value the diversity and differences of our employees, including their age, gender, culture, religion, sexual orientation, abilities, and life experience.