At a Glance
- Tasks: Be the friendly face of legal support, guiding clients through their legal queries.
- Company: Victoria Legal Aid, dedicated to providing impactful legal help.
- Benefits: Flexible work arrangements, supportive team environment, and professional growth opportunities.
- Other info: Join a dynamic team committed to trauma-aware practices and client care.
- Why this job: Make a real difference in people's lives while gaining valuable experience in the legal field.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 58500 - 71500 $ per year.
Victoria Legal Aid (VLA) is hiring an Intake Specialist for our Client Intake and Information team in Melbourne.
You will be the welcoming entry point, providing information on legal matters and referring clients to lawyers or non-legal services as needed, using trauma-aware communication.
You will handle client interactions via phone, webchat, or in person, delivering responsive, high-quality support while adapting as our service model evolves.
Hybrid Intake Specialist – Impactful Legal Help in Melbourne employer: Victoria Legal Aid
Victoria Legal Aid is an exceptional employer that champions social justice and provides meaningful work in a supportive hybrid environment. With a strong commitment to employee growth, you will have access to professional development opportunities while working alongside passionate colleagues dedicated to making a difference in the lives of asylum seekers and marginalised migrants. Our collaborative culture fosters innovation and advocacy, ensuring that your contributions lead to impactful outcomes for the community.
