Victims' Rights Enquiries & Complaints Officer in Melbourne

Victims' Rights Enquiries & Complaints Officer in Melbourne

Melbourne Full-Time On-site
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Victims of Crime Commissioner in Melbourne VIC seeks an enquiries and complaints officer to help victims raise concerns and find support. You will deliver fair complaint reviews and clear advice to foster trust and accountability.

The role emphasizes listening with respect, explaining rights in plain language, researching concerns, and preparing accurate investigation plans and letters. A relevant tertiary qualification is helpful, and experience with case management systems is preferred.

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Victims' Rights Enquiries & Complaints Officer in Melbourne employer: Victims of Crime Commissioner

As a Victim Engagement Support Officer with the Victims of Crime Commissioner in Melbourne, you will be part of a dedicated team committed to advocating for victims' rights within the justice system. The role offers a supportive work culture that values diversity and provides opportunities for professional growth through meaningful engagement and skill development. With a focus on creating a safe and respectful environment, this position not only allows you to make a tangible difference in the lives of others but also fosters a strong sense of community and collaboration among colleagues.

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Contact Details:

Victims of Crime Commissioner Recruitment Team