Victims' Rights Enquiries & Complaints Advisor in Melbourne

Victims' Rights Enquiries & Complaints Advisor in Melbourne

Melbourne Full-Time On-site
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At a Glance

  • Tasks: Support victims by addressing concerns and coordinating investigations with public sector partners.
  • Company: Victims of Crime Commission in Melbourne, dedicated to helping those affected by crime.
  • Benefits: Meaningful work, supportive environment, and opportunities for professional growth.
  • Other info: Join a multidisciplinary team focused on improving services for victims of crime.
  • Why this job: Make a real difference in the lives of victims while working in a collaborative team.
  • Qualifications: Strong communication skills and a compassionate approach to handling sensitive situations.

Victims of Crime Commission in Melbourne, Victoria, seeks an Enquiries and Complaints Officer to help victims raise concerns and find support.

You will provide fair complaint reviews and clear advice, listen with respect to trauma, and coordinate investigations with public sector partners.

The role emphasizes independence, meticulous record-keeping, and collaboration within a multidisciplinary team to resolve concerns and improve services.

Victims' Rights Enquiries & Complaints Advisor in Melbourne employer: Victims of Crime Commission

The Victims of Crime Commission in Melbourne is an exceptional employer dedicated to supporting victims and ensuring their rights are upheld within the justice system. With a strong focus on employee growth, we foster a collaborative and respectful work culture that values trauma-informed practices and encourages innovation in service delivery. Working here not only offers meaningful engagement with the community but also provides opportunities for professional development in a supportive environment.

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Contact Details:

Victims of Crime Commission Recruitment Team

We think you need these skills to ace Victims' Rights Enquiries & Complaints Advisor in Melbourne

Fair Complaint Reviews
Clear Advice
Active Listening
Trauma-Informed Approach
Meticulous Record-Keeping
Collaboration
Independence