At a Glance
- Tasks: Support victims' rights and assist in meaningful projects within the justice system.
- Company: Victims of Crime Commission, dedicated to making Victoria safer.
- Benefits: Competitive salary, full-time role, and a commitment to diversity.
- Other info: Encourages applications from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples.
- Why this job: Make a real difference in victims' lives and support fair treatment.
- Qualifications: Experience in administration or client support; relevant tertiary qualification preferred.
The predicted salary is between 100894 - 114476 $ per year.
At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. We embrace diversity and strive to have a workforce that reflects the community we serve. The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.
Help protect victims' rights through practical administration and project support. Support work that gives victims a voice in Victoria's justice system. Build your skills across complaints, investigations and victim consultation. Bring your strengths to varied, meaningful work that supports fair treatment. Fixed-term, full-time role until 30th June 2028, earning $100,894 - $114,476 per year, plus super.
What you will do
- As victim engagement support officer, you will help teams support victims and check how agencies uphold their rights.
- You will help the Victims of Crime Commissioner's office keep work on track.
- You will prepare clear letters, reports, briefings and records for complaints, investigations and consultation.
- Organise meetings, prepare materials and follow up actions across teams.
- Research issues and gather relevant information to help progress work.
- Provide respectful support that recognises victims' needs, experiences and the effects of trauma.
- Improve tools, records and work processes to help teams provide timely services.
About you
- You do not need a mandatory qualification. You will ideally hold a relevant tertiary qualification.
- You should also have experience in administration, operations or client support within a service setting.
- Skills in case management and electronic document systems.
- The ability to work independently and with others, adapt to changing needs and solve problems.
- Clear communication and listening skills to handle difficult conversations and respect people from diverse backgrounds.
Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.
Victim Engagement Support Officer in Melbourne employer: Victims of Crime Commission
At the Department of Justice and Community Safety in Melbourne, we pride ourselves on being an employer that values diversity and inclusivity, ensuring our workforce reflects the community we serve. We offer meaningful work that directly impacts the lives of victims, with opportunities for professional growth and development in a supportive environment. Join us to make a difference in Victoria's justice system while enjoying a competitive salary and a commitment to your wellbeing and career advancement.
Contact Details:
Victims of Crime Commission Recruitment Team
