Vicinity Limited is seeking a Guest Experience Manager to lead the Guest Experience team and implement the centre's guest experience strategy across our assets in Victoria. The role focuses on delivering distinctive customer experiences and partnering with external stakeholders to raise service standards.
You will manage daily operations, respond to customer enquiries, provide personalised recommendations, and mentor staff to uphold Vicinity's values of respect, integrity and excellence.
Senior Guest Experience Leader employer: Vicinity Limited
Vicinity Limited is an exceptional employer that fosters a collaborative and innovative work culture, where your expertise in HRIS can truly shine. With a strong commitment to employee growth, you will have access to ongoing professional development opportunities and the chance to lead a dynamic team in optimising Workday solutions. Located in a vibrant area, Vicinity offers unique advantages such as a supportive environment that values your contributions and encourages meaningful work.
