Vicinity Centres is seeking a Guest Experience Supervisor to oversee Chadstone's Concierge, Valet and Premium Services, delivering an exceptional guest experience aligned with Vicinity's customer service philosophy.
You will lead and develop the Guest Experience team, manage rosters and training, collaborate with internal partners, and act as first point of escalation for guest concerns to maintain service excellence.
Guest Experience Lead – Premium Services in Monash employer: Vicinity Centres
Vicinity is an excellent employer that fosters a collaborative and flexible work culture, allowing you to thrive in a hybrid environment while engaging with diverse teams across Finance, Leasing, and Legal. With a strong focus on employee growth, Vicinity offers opportunities for professional development and the chance to contribute meaningfully to our national property portfolio, making it a rewarding place to advance your career.
