Guest Experience Director – Centre & Community in Melbourne

Guest Experience Director – Centre & Community in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the Guest Experience team and enhance customer interactions at The Glen and Oakleigh Central.
  • Company: Vicinity Centres, a leader in creating vibrant community spaces.
  • Benefits: Competitive salary, career development opportunities, and a supportive work environment.
  • Other info: Join a dynamic team focused on continuous improvement and community engagement.
  • Why this job: Make a real difference in the community while enhancing guest experiences.
  • Qualifications: Strong leadership skills and a passion for customer service.

The predicted salary is between 63000 - 77000 $ per year.

Vicinity Centres is seeking a dynamic Guest Experience Manager for The Glen and Oakleigh Central in Melbourne.

You will lead the Guest Experience team, deliver integrated customer experiences, and strengthen relationships with customers, retailers and community partners.

A focus on continuous improvement, rosters, and service excellence will drive commercial performance.

You will collaborate with local government and departments to implement community initiatives, map customer journeys, and

Guest Experience Director – Centre & Community in Melbourne employer: Vicinity Centres

Vicinity is an excellent employer that fosters a collaborative and flexible work culture, allowing you to thrive in a hybrid environment while engaging with diverse teams across Finance, Leasing, and Legal. With a strong focus on employee growth, Vicinity offers opportunities for professional development and the chance to contribute meaningfully to our national property portfolio, making it a rewarding place to advance your career.

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Contact Details:

Vicinity Centres Recruitment Team

We think you need these skills to ace Guest Experience Director – Centre & Community in Melbourne

Communication Skills
Adaptability
Problem-Solving Skills
Attention to Detail
Time Management
Collaboration
Leadership Skills