Vicinity Centres in Northland Shopping Centre, VIC, is seeking a Guest Experience Representative to deliver outstanding service across customer, retailer and contractor interactions. You will manage the customer service desk, respond to enquiries across in-person, phone and email, and uphold Vicinity values with a strong focus on safety and efficiency.
You will collaborate with the Operations team and retailers to meet centre goals, assist with administration, and escalate issues when needed,
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Centre Guest Experience Specialist employer: Vicinity Centres
Vicinity is an excellent employer that fosters a collaborative and flexible work culture, allowing you to thrive in a hybrid environment while engaging with diverse teams across Finance, Leasing, and Legal. With a strong focus on employee growth, Vicinity offers opportunities for professional development and the chance to contribute meaningfully to our national property portfolio, making it a rewarding place to advance your career.