Guest Experience Concierge in Melbourne

Guest Experience Concierge in Melbourne

Melbourne Full-Time 50715 - 61985 $ / year (est.) On-site
V

At a Glance

  • Tasks: Deliver exceptional service and assist customers with enquiries at Vicinity Northland.
  • Company: Vicinity Northland, a vibrant shopping centre in Melbourne.
  • Benefits: Flexible hours, team environment, and opportunities for growth.
  • Other info: Join a dynamic team and contribute to a welcoming atmosphere.
  • Why this job: Be the face of the centre and create memorable experiences for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 50715 - 61985 $ per year.

Vicinity Northland in Melbourne seeks a Guest Experience Representative to deliver exceptional service, assist customers with enquiries, and provide information on services and amenities. This role acts as a liaison between customers and centre management, upholding Vicinity values and a high-quality experience across channels.

As the first point of contact, you will respond professionally, offer personalized recommendations, and collaborate with the team to maintain safety and operational standards.

Guest Experience Concierge in Melbourne employer: Vicinity Centres PM Pty Ltd ACN 101 504 045 as trustee of Vicinity Property Management Trust

At DFO, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. As a Guest Experience Representative, you'll enjoy opportunities for personal growth while working in one of Australia's most iconic retail destinations, surrounded by passionate colleagues who share your commitment to delivering outstanding service. With a focus on employee well-being and development, DFO provides a supportive environment where your contributions are recognised and celebrated.

V

Contact Details:

Vicinity Centres PM Pty Ltd ACN 101 504 045 as trustee of Vicinity Property Management Trust Recruitment Team

We think you need these skills to ace Guest Experience Concierge in Melbourne

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Teamwork
Customer Service