At a Glance
- Tasks: Coordinate client care and manage appointments in a vibrant vet clinic.
- Company: Marsden Vet Surgery, a thriving practice for pet lovers.
- Benefits: Full-time hours, team incentives, staff discounts, and ongoing development.
- Other info: Dynamic environment with a focus on compassion and teamwork.
- Why this job: Join a passionate team and make a difference in pets' lives every day.
- Qualifications: Experience in client-facing roles, especially in veterinary or medical settings.
The predicted salary is between 42750 - 52250 $ per year.
Marsden Vet Surgery is a popular and thriving veterinary practice serving our local community of pet lovers. Our modern clinic and friendly team are looking for an experienced medical receptionist, a real go getter with a bright smile to run our busy front of house services and provide exceptional customer care.
To be considered you must meet the following criteria:
- Demonstrated experience working in a direct client facing position in a veterinary or medical environment
- Ability to coordinate animal medical cases and priorities with the veterinary team
- Experience managing appointment books and scheduling software
- Ability to engage and educate clients on our services and wellness programs
- Advanced account skills managing estimates, invoicing and payment options
- Maintain standards of care through records, reminders and recalls
- Excellent verbal and written communication with both clients and team members
- Maintaining information and records in accordance with our privacy standards
- Vibrant, compassionate and warm nature to put our clients and pets at ease
- Coordinate our social media, campaigns and google requirements
- Maintain work health and safety compliance with visitors, suppliers and trades
- Ensure our reception and waiting area is always clean and well presented
Reporting to the Practice Manager, you will be an integral part of our close-knit team to ensure that our clients and pets receive the best possible care and attention. You should have a natural love for animals and strive for a stress-free environment.
This is a full-time position, working Mon to Fri 7:45am to 4pm. We offer an exciting workplace where no day is the same, ongoing development, team incentives plus staff discounts and benefits.
Client Care Coordinator - Marsden Vet Surgery in Brisbane employer: VetPartners Australia Pty
MyVet Byron Bay is an exceptional employer, offering a vibrant work culture that prioritises development, wellbeing, and growth. As a Practice Manager, you'll enjoy flexible hours, an attractive salary, and the opportunity to lead a dedicated team in a clinic renowned for its high standards of veterinary care. With a focus on collaboration and community trust, this role allows you to make a meaningful impact while enjoying the beautiful surroundings of Byron Bay.
