At a Glance
- Tasks: Lead and mentor a team in HVAC service, ensuring top-notch customer support.
- Company: Join Vertiv, a leader in future-ready infrastructure solutions.
- Benefits: Enjoy competitive pay, development opportunities, and supportive leadership.
- Other info: Dynamic role with opportunities for training and career advancement.
- Why this job: Make a real impact in the HVAC industry while growing your career.
- Qualifications: Experience in HVAC, strong technical skills, and a Restricted Electrical Licence.
The predicted salary is between 67500 - 82500 $ per year.
- Overview
- We are seeking to add an experienced
- Field Service Supervisor with
- HVAC/ Thermal expertise to our high performing Sydney Team. This role is for
Field Supervisor - Thermal, NSW at Vertiv.
Join Vertiv to be part of a team that designs, builds, and maintains future-ready infrastructures.
Employees are encouraged to pursue meaningful work with supportive leadership, development opportunities, and competitive compensation.
Key Responsibilities
- Assist all stakeholders with providing quotes for small works, time and materials (T&M), installations, and start-ups.
- Support and mentor field personnel in the execution of their normal activities.
- Prepare and provide reports as requested by management.
- Ensure timesheets are entered in the system correctly.
- Provide input into training needs of the team.
- Assist the supervisors to coordinate and schedule the general duties of Thermal Customer Engineers and subcontractors.
- Assist the supervisors to ensure Customer Engineers are equipped with calibrated tools, PPE, and appropriate documentation.
- Respond to customer requests for minor quotations or service advice within a timely manner.
- Assist the supervisors to complete follow-ups generated by Customer Engineers.
- Assist the supervisors and Customer Engineers with complex technical problems.
- Be part of the after-hours call-out roster where possible.
- Carry out Customer Engineer quality audits as required by company policy.
- Act as a Service Project Manager on large project startups or maintenance.
- Be prepared to undertake company development training programs.
Requirements
- Restricted Electrical Licence
- Technical knowledge - data centres, telecom, commercial & industrial or similar industries (highly regarded)
- Proven track record within the Air Conditioning or other precision cooling industry as a service technician
- Thermal controls & Networking knowledge
- Proficiency in Microsoft Office
- Seniority level
- Mid-Senior level
- Employment type
- Full-time
- Job function
- Customer Service
- Other
- Quality Assurance
- Industries
- HVAC and Refrigeration Equipment Manufacturing
- #J-18808-Ljbffr
Field Supervisor – NSW in Sydney employer: Vertiv
At Vertiv, we pride ourselves on being an exceptional employer, offering meaningful and fulfilling work in the heart of Port Melbourne. Our inspiring leaders foster a caring work culture that prioritises employee growth and development, while our competitive salary package, including a fully maintained company vehicle, ensures you are well-supported in your role. Join us to be part of a team that values innovation and collaboration, driving the future of technology together.
