Position Summary/Objectives of Incumbent:
The purpose of this position is to support from sales through to customer service on small product sales deliveries.
Key Responsibilities
- Work in a small team to deliver over $100m a year (or as per targets) of product sales to Vertiv clients
- Manage own sales through to completion of projects as well as support the Project Management Team with their projects
- Co-ordinate deliveries, installation and commissioning of units
- Monthly reporting of RDSL and PDSL for tracking performance
- Evaluate outstanding supplier purchase orders, cost management of outbound logistics and warehousing for assigned projects
- Monthly forecasts of revenue and invoicing
WHS, Environment & Quality
- Comply with all Work, Health & Safety, Environment and Quality obligations
- Actively promote safety in the workplace
Employees reporting to Incumbent
Nil
Main contacts within Company
- Managed Services
- Sales
- Services
- Finance
Main contacts outside the Company
- Customers
- Suppliers locally and internationally
Specialist Knowledge
- Experience working with Oracle system (administration focused) advantageous
Practical Experience
- 5+ years experience in an Administrative Customer Service role
- Customer Service
- Administration
- Organisational skills
- MS Office
Personal Characteristics
- Excellent communication skills – written & verbal
- Prioritisation capability
- Team player
- Time management
Sr Customer Service Specialist - Projects in Sydney employer: Vertiv Group
As a Senior Mechanical Engineer (Thermal) at our innovative engineering and technology company in NSW, you'll thrive in a dynamic work culture that values collaboration and continuous improvement. We offer competitive benefits, opportunities for professional growth, and the chance to work on cutting-edge projects that make a real impact in high-performance environments. Join us to develop your skills alongside a multidisciplinary team dedicated to pushing the boundaries of technology.
