Project Director in Melbourne

The Project Director - Customer Delivery is responsible for the end-to-end execution of customer contracts , from order intake through to final handover and acceptance. This role ensures projects are delivered safely, on time, within budget, and to Vertiv quality standards , while maintaining strong customer relationships and protecting company margins.

The Project Director leads cross-functional teams across engineering, supply chain, manufacturing, logistics, installation, and commissioning to deliver integrated critical infrastructure solutions , including power, thermal, and IT systems.

Who we are

Nearly all aspects of our lives involve the use of technology.

It's how we work, play & do anything in between.

This connectivity or use of data is built into the very fabric of our society.

It's vital to human progress.

Vertiv believes there's a better way to meet this accelerating demand for data - one driven by passion & innovation.

As industry experts & Architects of Continuity, we collaborate with our customers to envision & build future-ready infrastructures.

We leverage our portfolio of hardware, software, analytics, & services, to ensure our customers' vital applications run continuously, perform optimally & scale with business needs.

Why Join Vertiv?

• Meaningful & Fulfilling Work
• Inspiring & Caring Leaders in the industry
• Recharge Your Potential

Salary & Perks

• Base + Super + Bonus + Car Allowance
• Be part of a top-tier team in a world-class company
• Office based in Port Melbourne
• Novated Lease

Key Responsibilities

• 1. End-to-End Project Ownership
• Own full lifecycle delivery from order booking to customer handover
• Ensure alignment with contractual scope, commercial terms, and technical requirements
• Act as the single point of accountability for project performance
• Serve as the primary executive interface with the customer
• Build and maintain strong relationships with hyperscale, colocation, and enterprise clients
• Manage expectations, communications, and escalations
• Lead governance forums (steering committees, project reviews)
• Own project P&L, including revenue, margin, and cash flow
• Drive cost control, forecasting accuracy, and risk mitigation
• Manage variations, claims, and change orders
• Ensure billing milestones and cash collection targets are achieved
• 4. Project Execution & Delivery Excellence
• Lead integrated project planning across engineering, procurement, construction, and commissioning
• Ensure adherence to schedule, quality, and safety standards
• Drive execution using
• Lean, Agile, and structured project management methodologies
• Monitor and report KPIs (schedule adherence, cost variance, quality metrics)
• 5. Risk & Compliance Management
• Identify, assess, and mitigate project risks (technical, commercial, supply chain, regulatory)
• Ensure compliance with contractual obligations, local regulations, and Vertiv standards
• Lead issue resolution and recovery planning where required
• 6. Cross-Functional Leadership
• Lead and coordinate global, regional, and local teams

• Align internal stakeholders across

• Engineering
• Manufacturing
• Supply Chain
• Field Services
• Quality & EHS
• 7. Supply Chain & Manufacturing Integration
• Ensure alignment with manufacturing schedules and supply chain constraints
• Mitigate risks related to long lead items and logistics
• Drive collaboration between factories and project teams
• Oversee site execution, installation, and commissioning activities
• Ensure successful system integration and performance validation
• Lead final acceptance, documentation, and customer handover
• Ensure smooth transition to service and lifecycle support teams
• Key Performance Indicators (KPIs)
• Gross margin achievement / improvement
• Forecast accuracy
• Change order capture and claims recovery
• Safety performance (zero harm)
• Quality metrics (defects, rework rates)

Qualifications & Experience

• Bachelor's degree in Engineering, Project Management, or related field
• 12-15+ years of experience in data center, critical infrastructure, or EPC project delivery
• Proven track record managing large-scale, complex projects
• Strong commercial and contractual management experience
• Experience working with hyperscale or colocation customers preferred
• Strong commercial and financial acumen
• Deep understanding of mission-critical infrastructure systems
• Leadership across matrix organizations
• Risk management and problem-solving
• Excellent communication and negotiation skills
• Ability to operate in fast-paced, high-pressure environments
• Travel Requirements
• Willingness to travel (30-50%) depending on project location
• Why This Role is Critical to Vertiv

This role directly impacts customer satisfaction, revenue realization, and profitability by ensuring that complex, high-value contracts are delivered with excellence. It is central to Vertiv's ability to support the rapid growth of hyperscale and AI-driven data center infrastructure globally .

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