Job Description
Are you a hands‑on leader who thrives in a fast‑paced, customer‑facing environment? Our client is seeking an experienced Customer Shift Supervisor to oversee operations across a diverse range of services at Melbourne Airport.
Responsibilities
- Monitor work areas to keep them clean, organized, and properly staffed.
- Ensure all staff follow safety policies, company standards, and airport rules.
- Ensure the team works safely and professionally, and report any accidents or misconduct to the Manager.
- Inspect equipment daily and keep required records.
- Collect trolleys when needed, either by hand or with equipment.
- Report hazards, incidents, or near‑mises promptly.
- Suggest improvements to schedules, systems, or procedures.
- Help find staff to cover unfilled shifts when required.
- Carry the company phone and respond quickly and politely to customer needs.
About the Candidate
- MUST have full working rights in Australia (no restrictions)
- A confident communicator and relationship builder
- A proactive problem‑solver with great attention to detail
- Experience in operations, logistics or customer service environments
- Proven ability to lead and coach staff across shifts
- Strong commitment to safety and service excellence
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Customer Shift Supervisor employer: Vertali APAC Pty Ltd
As a Senior Cloud Architect / Cloud Engineer with our Federal Government client, you will be part of a dynamic and supportive work environment in Canberra, ACT, where innovation meets public service. The company offers flexible hybrid working arrangements, opportunities for professional growth, and the chance to contribute to meaningful projects that impact the community. With a strong emphasis on collaboration and mentorship, you'll thrive in a culture that values your expertise and encourages continuous learning.
