Department Manager - Trade

Join us and experience Bunnings from the other side of the counter!

What's in it for you when you're part of our team:

• Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks.
• Free standard OnePass membership.
• Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave.
• 12 weeks paid parental leave, regardless of gender.
• Annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities.
• We're genuinely invested in your career and no matter where you start with us, that pathway is yours to build.

About the role:

Take the lead in a fast-paced, customer-focused Trade environment where relationships, results and teamwork come together. As a Department Manager - Trade, you'll shape how our commercial customers experience Bunnings, driving growth, building capability and leading a team that delivers every day. You'll be part of a supportive store leadership team that works closely together to get the best out of each other.

What's involved:

• Lead and develop a team to deliver a consistent, knowledgeable and efficient experience for trade customers.
• Build strong relationships with key customers while driving sales through effective merchandising, strong availability and meaningful customer engagement.
• Work closely with Trade Specialists and the wider store team to deliver a seamless end-to-end experience.
• Use customer insights and feedback to improve service and strengthen long-term customer loyalty.
• Manage rostering, stock flow and day-to-day operations to keep everything running smoothly.
• Support community and local business connections that help grow your customer base.

Who we are looking for:

You're someone who enjoys leading from the floor and supporting your team, connecting with customers and making things happen. You understand what great service looks like in a trade environment and take pride in delivering it consistently. You bring a collaborative mindset, working closely with others to solve problems and deliver results.

What you'll need:

• Strong understanding of customer service and commercial outcomes.
• Lead by example in safe work practices and ensure team members follow correct procedures.
• Be able to approach, connect and confidently interact with customers and teams.
• Act with integrity, be safe and do your best.
• An ability to prioritise tasks and meet deadlines in a fast environment.

We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.

Please note, you must be age 15 or over to apply for a role at Bunnings. We're all about fairness at Bunnings, and our team's here to support you every step of the way. If you need any adjustments, just let us know - we're here to help. If you've got the experience, skills, and drive to grow - but don't quite nail every part of the job description - we still want to hear from you.

Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes.

About Us:

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.

Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks.