Premium & Key Accounts CX Champion in Melbourne

Premium & Key Accounts CX Champion in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
V

At a Glance

  • Tasks: Be the go-to person for Premium and Key Account customers, delivering top-notch service.
  • Company: Join Veolia Environmental Services, a leader in environmental solutions.
  • Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
  • Other info: Dynamic workplace focused on sustainability and innovation.
  • Why this job: Make a real difference by providing exceptional customer care and building strong relationships.
  • Qualifications: 3-5 years in customer service, CRM skills with Salesforce and SAP, great communication.

The predicted salary is between 63000 - 77000 $ per year.

Veolia Environmental Services in Keysborough, VIC, is seeking a Premium Care Consultant to be the primary contact for Premium and National Key Account customers, delivering high-value service via voice and written channels.

You'll bring 3–5 years in customer service, strong CRM skills with Salesforce and SAP, and excellent written and verbal communication, aiming for first contact resolution and strong stakeholder relationships.

Premium & Key Accounts CX Champion in Melbourne employer: Veolia Environmental Services

Veolia ANZ is an exceptional employer that prioritises employee wellbeing and offers a flexible work environment, including the option to work from home two days a week. With a strong focus on collaboration and inclusivity, employees benefit from a supportive culture, opportunities for professional growth, and access to various corporate discounts and wellness programs. Join us in Pyrmont and contribute to our mission of sustainability while enjoying a rewarding career in payroll management.

V

Contact Details:

Veolia Environmental Services Recruitment Team

We think you need these skills to ace Premium & Key Accounts CX Champion in Melbourne

Customer Service
CRM Skills
Salesforce
SAP
Written Communication
Verbal Communication
First Contact Resolution