At a Glance
- Tasks: Lead a dynamic IT support team and ensure top-notch service delivery.
- Company: Department of Housing and Works, committed to community service.
- Benefits: Flexible work options, career development, and a supportive team environment.
- Other info: Opportunity for continuous improvement and growth in a government setting.
- Why this job: Make a difference in IT support while mentoring and leading a passionate team.
- Qualifications: Experience in IT support and strong leadership skills.
The predicted salary is between 47700 - 58300 $ per year.
Department of Housing and Works seeks a Service Desk Team Lead to coordinate day‐to‐day IT support across multiple locations, ensuring high customer satisfaction and adherence to SLAs.
The role requires mentoring staff and delivering effective incident, change and problem management.
You will lead a fast‐paced team, balance hands‐on work with coaching, and drive continuous service improvement in a government setting with flexible work options.
Hybrid Service Desk Team Lead - Lead & Deliver IT Support employer: VenuesWest
The Public Transport Authority (PTA) is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee growth through personal development programs and a vibrant team culture, the PTA ensures that every team member feels valued and supported. Located in Perth, you will be part of a leading organisation recognised for its world-class public transport services, contributing to meaningful projects that shape the future of rail transport in Western Australia.
