At a Glance
- Tasks: Provide top-notch customer service and admin support to our members and guests.
- Company: Join Venues NSW, a key player in Australia's live sports and entertainment scene.
- Benefits: Enjoy competitive pay, discounts, wellness programs, and access to amazing events.
- Other info: Dynamic work environment with flexible hours and opportunities for career progression.
- Why this job: Be part of unforgettable experiences at iconic venues while growing your career.
- Qualifications: Customer-focused, clear communicator, organised, and detail-oriented.
The predicted salary is between 47250 - 57750 $ per year.
Venues NSW is a commercially focused agency of the NSW Government, encompassing the Sydney Cricket Ground and Allianz Stadium as well as major sporting and cultural stadiums and precincts in Sydney, Olympic Park, Parramatta, Newcastle and Wollongong. The network of stadiums and entertainment centres hosts in excess of 5 million people a year at more than 500 events and is a key contributor to the economy.
Venues NSW takes an integrated approach to our stadia and entertainment centres by developing partnerships with sporting codes, the entertainment and event industry, audiences, local businesses, NSW Government agencies and community groups. Our network throughout NSW allows us to combine internal resources and harness a vast employee skillset, all of which helps us deliver key projects and secure outstanding content.
ABOUT THE ROLE
We have an exciting opportunity for a customer-focused individual to join our Memberships team here at Venues NSW. This role provides accurate and timely information, whilst maintaining a high level of customer service and administration to our members and their guests. On a rotational basis, you will be required to work on game days to assist in providing a memorable experience for our members. Events run Monday to Sunday, day, evening, weekends and public holidays, so don’t expect to fall into the mainstream Monday to Friday; nine to five in this role.
ABOUT YOU
As a business, we are focused on delivering the very best experience for our customers. To achieve this, we are seeking people with a passion for service and a proactive approach to their daily working life. If this sounds like you and you can see yourself working in this challenging, dynamic industry at one of the foundation sites in world sport, then we want to hear from you. Benefits and a competitive salary package will be offered to the successful candidate.
Your ability to apply in accordance with the following desired skills:
- Customer centric
- Clear communication
- Organised with a high level of attention to detail
- An attitude of ‘yes’ to every challenge
WHY WORK FOR US
In a role at Venues NSW, you’ll be helping bring Australia’s greatest live sports and world-class entertainment experiences to life. As custodians of over $4 billion in iconic assets from the Sydney Cricket Ground and Allianz Stadium to regional precinct hubs in Newcastle and Wollongong, we connect millions of fans through live experiences every year.
When you join our team, you get the stability and support of a leading organisation paired with the dynamic energy of the major events industry. We offer clear pathways for career progression and internal mobility across our statewide venue network, along with a collaborative, team-oriented culture that celebrates diversity and shared success. Plus, you'll enjoy fantastic benefits, including discounts across our partners, wellness program, and access to events across our venues.
Membership Administrator in Sydney employer: Venues
Venues NSW is an exceptional employer, offering a dynamic work environment that prioritises safety and resilience across its extensive network of major sporting and cultural venues. With a strong focus on employee development, you will have access to training opportunities and the chance to lead a dedicated team in a high-profile setting, all while contributing to the vibrant community and economy of New South Wales. Join us to be part of a collaborative culture that values innovation and excellence in emergency management and security operations.
