At a Glance
- Tasks: Lead our stunning Melbourne showroom and deliver exceptional client experiences.
- Company: A creative, design-focused business with a strong reputation in high-end interiors.
- Benefits: $90k - $95k salary plus commissions and superannuation.
- Other info: Enjoy a vibrant work environment with opportunities for growth and bonuses.
- Why this job: Join a dynamic team and elevate every client interaction in a beautiful space.
- Qualifications: 2+ years in retail or customer service, with a passion for design.
The predicted salary is between 90000 - 95000 $ per year.
We are a growing, design-focused business with a strong reputation for delivering bespoke, high-quality interior solutions for homeowners, builders, developers, and architects. Driven by creativity, integrity, and a commitment to excellence, we do things differently—and we do them well. With an expanding client base and an inspiring flagship showroom in Melbourne, we are seeking a dynamic and driven Showroom Leader to represent the brand.
This is a leadership role suited to someone who thrives in a fast-paced, multifaceted environment and enjoys working alongside leading design professionals. You’ll bring confidence, initiative, and a passion for elevating every experience—for clients, colleagues, and the brand.
About the Role
As the Showroom Leader, you will be the face of the Melbourne showroom, delivering a seamless, premium client experience while supporting both sales performance and brand growth. Working from our beautifully curated Melbourne space, you’ll engage daily with design professionals, homeowners, and industry partners.
Work Hours
- Tuesday: 9am–5pm
- Saturday: 10am–3pm
- On-site staff parking available
Key Responsibilities
- Oversee daily operations and presentation of the Melbourne showroom
- Maintain showroom to the highest aesthetic and functional standards
- Deliver exceptional customer service through prompt, professional, and informed interactions
- Track, manage, and convert sales leads using Salesforce CRM
- Support the business development team through in-showroom consultations and client hosting
- Coordinate sample requests, inventory management, and distribution (courier/post)
- Manage general administration and continuously improve back-office systems
- Act as a brand ambassador, ensuring every client experience is warm, polished, and memorable
About You
To succeed in this role, you’ll combine strong interpersonal skills with structure and attention to detail. You’ll be equally comfortable welcoming clients into a beautifully designed space and managing CRM data, logistics, and operational processes behind the scenes.
Skills & Experience
- Minimum 2 years’ experience in retail, design, or customer service roles
- Experience within the home design, interiors, or construction industry highly regarded
- Confident communicator with strong written and verbal skills
- Highly organised, detail-oriented, and self-motivated
- Professional, warm, and confident presence
Performance Indicators
Success in this role will be measured by:
- Client enquiries responded to within 24 hours
- Accurate and active pipeline management in Salesforce
- Strong sales conversion through proactive, consultative engagement
- Sample stock levels maintained and monitored in collaboration with internal teams
- Positive contribution to team culture and consistently high client satisfaction
Bonus incentives are available based on team performance.
Showroom Manager in Melbourne employer: Vendito Consulting Group
Join a premium, design-led business as a State Sales Manager and be part of a dynamic team that values collaboration, accountability, and high performance. With a competitive salary package, including car allowance and bonuses, this role offers exceptional growth opportunities in a thriving market. Experience a supportive work culture that prioritises professional development and fosters strong client relationships within the architecture and construction sectors.
