At a Glance
- Tasks: Deliver exceptional customer service by providing product advice and processing orders.
- Company: Join VELUX, a leader in innovative skylight solutions.
- Benefits: Enjoy a supportive work environment with opportunities for growth.
- Other info: Be part of a dynamic team focused on excellence and efficiency.
- Why this job: Make a difference in customer satisfaction and enhance your communication skills.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 50715 - 61985 $ per year.
VELUX in Sydney is seeking a Customer Service Advisor to deliver a positive customer experience by providing product advice, processing orders and handling returns with accuracy.
You will respond to enquiries via phone, CRM and email, coordinate with dealers and internal teams, and maintain records while supporting invoicing and daily administration.
The role emphasizes proactive communication, problem solving and contributing to the efficiency of order fulfilment and customer satisfaction.
Customer Experience & Order Support Specialist in Sydney employer: VELUX
VELUX offers a supportive work environment that emphasizes proactive communication and collaboration, ensuring employees can contribute effectively to customer satisfaction. The company provides opportunities for professional growth through roles that involve problem-solving and customer engagement. Employees benefit from a culture that values accuracy and efficiency in service delivery, making it an attractive place to build a career.
