Community Worker

Job Description

VeiraMal Consulting is seeking an experienced Community Worker to be a part of our client’s business Premium Disability Support Services in Docklands Drive. Our client offers a supportive working environment and a competitive salary for the right candidate. Responsible for: Maintaining effective delivery of personal care, community support services, and ensuring residents’ wellbeing, safety, and access to appropriate community resources.

Accountable to: Manager/Owner / Hostel Manager Performance appraisal: Three months after appointment, then at least annually and/or when required. Job Descriptions:

• Provide personal and social care support to residents and participants in accordance with individual care plans.
• Support participants to achieve their individual life goals, recovery outcomes, and independence.
• Assist in the development and regular review of Personal Care Plans, including recovery-focused goals.
• Assess participant needs and identify appropriate community resources relating to health, welfare, housing, employment, and training services.
• Facilitate access to community services and external support networks to enhance participant wellbeing.
• Liaise with family members, community groups, welfare agencies, government bodies, and healthcare professionals to support participant outcomes.
• Promote awareness of available community services, programs, and support networks.
• Supervise medication administration in accordance with policies and ensure compliance at all times.
• Assist residents with daily living activities including personal hygiene, room maintenance, and meal support.
• Monitor dietary intake and report any health or behavioural changes to appropriate staff.
• Participate actively in in-house recovery programs and community engagement activities.
• Assist the Hostel Manager in completing resident care checklists and daily operational tasks.
• Maintain accurate and timely documentation, including daily progress notes, incident reports, and care records in line with NDIS standards.
• Manage resident funds responsibly, including handling, recording, and reporting transactions.
• Support stock control and inventory management for the facility.
• Maintain a safe, clean, and hygienic environment in accordance with health and safety standards.
• Identify and report maintenance, hygiene, and safety issues promptly.
• Secure premises and ensure safety procedures are followed at all times.
• Receive, manage, and upscale feedback and complaints professionally.
• Ensure compliance with all organisational policies, NDIS standards, and relevant legislation.
• Participate in ongoing professional development and mandatory training.
• Supervise and guide staff where required in line with Licensed Supervisor responsibilities.

Requirements

• Experience in community services, disability support, or residential care.
• Strong understanding of community resources, support services, and participant care needs.
• Knowledge of NDIS standards, Code of Conduct, and compliance requirements.
• Ability to assess needs and connect individuals with appropriate services.
• Excellent communication, interpersonal, and stakeholder engagement skills.
• Strong organisational and documentation skills.
• Ability to supervise staff and ensure adherence to procedures.
• Commitment to providing high-quality care and promoting participant independence.

Qualifications/Experience

• Relevant qualification in Community Services, Disability, or equivalent.
• Minimum 1 year of full-time work experience is required (pro rata acceptable if casual or part-time)
• Current

First Aid and CPR Certificate.

• NDIS Worker Screening Check (or willingness to obtain).
• Medication Administration training (preferred).
• Strong communication skills and ability to work within a team.

Remuneration: $75,000.00 - $85,000.00 +Superannuation

Location: Suite 15, Level 12, 401 Docklands Drive, Docklands VIC 3008

Position: Full Time, Permanent

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