Customer Experience & Service Delivery Manager in Sydney

Customer Experience & Service Delivery Manager in Sydney

Sydney Full-Time 69750 - 85250 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to enhance customer satisfaction in commercial cleaning services.
  • Company: VDG Services, a dynamic company based in Sydney.
  • Benefits: Competitive salary and opportunities for professional growth.
  • Other info: Join a supportive environment focused on operational excellence.
  • Why this job: Make a real difference in customer experience and team development.
  • Qualifications: 3+ years of experience in customer service management.

The predicted salary is between 69750 - 85250 $ per year.

VDG Services in Sydney is seeking a dedicated Customer Service Manager to lead a growing team and drive customer satisfaction across our commercial cleaning and related services.

You will develop policies, ensure operational efficiency, and mentor staff to deliver exceptional service.

With 3+ years of experience, you will liaise with clients to exceed KPIs, manage after-sales activities, and maintain high standards of communication.

Customer Experience & Service Delivery Manager in Sydney employer: VDG Services

VDG Services is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where your contributions directly impact client satisfaction and operational excellence. With a focus on safety and compliance, employees enjoy a dynamic environment across the picturesque locations of Picton, North Richmond, and the Blue Mountains, complemented by benefits such as a car allowance to facilitate travel between sites.

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Contact Details:

VDG Services Recruitment Team

We think you need these skills to ace Customer Experience & Service Delivery Manager in Sydney

Customer Service Management
Team Leadership
Policy Development
Operational Efficiency
Mentoring
Client Liaison
KPI Management