At a Glance
- Tasks: Lead a team to enhance customer satisfaction in commercial cleaning services.
- Company: VDG Services, a dynamic company based in Sydney.
- Benefits: Competitive salary and opportunities for professional growth.
- Other info: Join a supportive environment focused on operational excellence.
- Why this job: Make a real difference in customer experience and team development.
- Qualifications: 3+ years of experience in customer service management.
The predicted salary is between 69750 - 85250 $ per year.
VDG Services in Sydney is seeking a dedicated Customer Service Manager to lead a growing team and drive customer satisfaction across our commercial cleaning and related services.
You will develop policies, ensure operational efficiency, and mentor staff to deliver exceptional service.
With 3+ years of experience, you will liaise with clients to exceed KPIs, manage after-sales activities, and maintain high standards of communication.
Customer Experience & Service Delivery Manager in Sydney employer: VDG Services
VDG Services is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where your contributions directly impact client satisfaction and operational excellence. With a focus on safety and compliance, employees enjoy a dynamic environment across the picturesque locations of Picton, North Richmond, and the Blue Mountains, complemented by benefits such as a car allowance to facilitate travel between sites.