Sales Specialist, Peritoneal Dialysis (Victoria) in Perth

Vantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while looking beyond kidney care and investing in transforming vital organ therapies.

At Vantive ANZ, we are proud to announce that we have been certified as a Great Place to Work. This achievement reflects the culture we have built together, one founded on our core values of Trust, Innovate, Care, and Own It. Every day, our people bring these values to life by fostering collaboration, embracing new ideas, supporting one another, and taking ownership of delivering meaningful impact. At Vantive, we remain committed to creating an environment where our employees can thrive, collaborate, and contribute to our mission of Extending Lives, Expanding Possibilities.

Product: Peritoneal Dialysis Products (PD)

Responsible Territory: Victoria

Type: Permanent

Office Location: Remote

Report: Sales Manager PD, (ANZ)

Job Scope: To deliver designated territory Sales targets and other related Key Performance Indicator targets (KPI) through sales process, effective account management, introduction, delivery, implementation, and support of commercially competitive customer offerings by highlighting and selling the clinical benefits of Vantive products and services and their potential to improve patient outcomes.

Key Responsibilities:

• Responsible for delivery of Sales and other KPI targets (as communicated) for the relevant Business Unit within the defined geographical territory.
• Actively prospecting, planning, implementing, closing and evaluating sales opportunities throughout the entire sales cycle.
• Managing accounts within the allocated territory to maximize sales by identifying and pursuing growth opportunities, ensuring delivery of both commercially competitive offerings and superior customer service.
• Travel and assistance within other territories within Australia and New Zealand may be required from time to time.
• Out-of-hours, weekend and public holiday travel and/or work may be required from time to time.
• May be requested to take on additional responsibilities (Product Specialist, Field Trainer, Field Team Leader etc.) within the portfolio commensurate with business requirements, product knowledge and experience.

Budget/Financial:

• Manages the sales funnel within the defined territory to deliver and exceed sales targets.
• Assists Management Team with sales and expense forecasts as required.
• Provides volume forecasts as required to the Sales Manager and/or Marketing Manager for consolidation into the overall forecasting process.
• Ensures all pricing for quotations is compliant with pricing guidance and Business Unit strategy and approved by Manager.
• Submits all request terms outside of Vantive Standard Terms and Conditions of Sale (e.g. extended payment terms) to Sales Manager for consideration and escalation.

Education/Training/Clinical:

• Complete all designated internal products, therapy and other company training as required.
• Support the education/training requirements of Health Care Professionals.
• Plans, prepares, implements and evaluates training sessions in both formal and informal modes to promote competence and confidence in the use of Vantive products.
• Ensures all training sessions are in line with the overall territory and Business Unit strategies.
• Plans, prepares, conducts and evaluates equipment and product trials and installations to facilitate and drive the sales process / customer acceptance.
• Provides first line phone and/or on site clinical / technical support / troubleshooting for equipment and products on an ad hoc basis.
• Plan, prepare, promote, attend and deliver workshops, seminars and conferences as required.
• Ensure that all training is documented as per Vantive policy and procedure.

Legal/Corporate Responsibility:

• Ensure familiarity, and always compliance with all legislation, Industry standards (e.g. MTAA Code of Conduct), corporate and local work instructions and policies relating to governance and ethical standards.
• Demonstrate leadership within the team to ensure ethics and compliance is at the center of all activities.
• Ensures all promotional and sales activities follow regulatory requirements.

Marketing:

• Effectively implements and executes the relevant marketing / sales strategy as required.
• Monitors market trends and competitor activities within the territory through direct customer contact.
• Introduce new products to potential customers in line with product launch plans.
• Assist and liaise with marketing on projects as required and agreed to by the Sales Manager.

Policy:

• Consistently comply and implement all company policies, procedures and processes.
• Reports adverse events and product complaints in accordance with the Vantive policies and guidelines.

Relationships:

• Develop and enhance relationships with all levels of external (e.g. Nephrologist, and Nurses) and internal customers.
• Ensure high levels of customer satisfaction in all aspects related to the role.
• Maintain effective team performance through developing working relationships with peers and colleagues.

Reporting:

• Ensures all activities are reported accurately and in a timely manner into our customer relationship management program.
• Prepares, completes and presents any reports and participates in any update meetings as required by Manager.

Sales Planning, Strategy and Execution:

• Executes sales strategies, sales plans and objectives, marketing and sales programs within the defined territory.
• Defines the overall territory plan in line with the Business Plan and presents it to the Sales Manager with approval.

Qualifications, Experience & Skills:

• Hold one or more appropriate tertiary qualification, preferably in the field of nursing, science or Technology.
• Current drivers' license and own car for business travel.
• At least 5 years' relevant technical and/or clinical experience.
• Sales experience in the medical devices industry with a record of success in delivering sales targets.
• Effective communication skills - proven strong communication, relationship building, negotiation and influencing skills.