Cybertill, part of Fluent Software Group under Valsoft Corporation, seeks a 1st Line Service Desk Agent to support customers across Australia and New Zealand. You will handle inquiries, diagnose issues, and guide users through troubleshooting for Cybertill’s cloud-based retail EPOS platform and related services.
The role emphasizes customer satisfaction, rapid resolution, and process improvement. You will contribute to knowledge resources and adopt AI/automation tools as they become available in
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First-Line IT Support Specialist - Retail EPOS in Melbourne employer: Valsoft Corporation
Forms Express is an exceptional employer that champions innovation in payment solutions, offering a dynamic and collaborative work environment where your contributions truly matter. With a strong focus on career growth and professional development, employees are empowered to advance their skills while enjoying competitive compensation and performance-based incentives. Join us in shaping the future of local government billing in Australia and New Zealand, and be part of a team that values customer success and fosters meaningful relationships.
