At a Glance
- Tasks: Assist customers with orders, provide quotes, and ensure satisfaction in a fast-paced environment.
- Company: Valley Fasteners, a family-owned Aussie business since 2006.
- Benefits: Flexible hours, no weekends, and a supportive team culture.
- Other info: Opportunity for personal development and career growth in a thriving industry.
- Why this job: Join a dynamic team and build lasting customer relationships while developing your skills.
- Qualifications: Strong communication skills and a proactive attitude; experience in similar industries preferred.
The predicted salary is between 47250 - 57750 $ per year.
Valley Fasteners is an Australian family owned business established in 2006.
Our three stores located in the Upper Hunter supply the Industrial, Engineering, Mining, Rail and Civil sectors.
The Rutherford, Muswellbrook and Gunnedah super stores hold over 100,000 products across a broad spectrum of categories.
These include Safety, PPE, Abrasives and Cutting Tools, Welding and Materials Handling, Washroom, Paints and Lubricants, Hand and Power Tools.
Our objectives are to achieve supply chain resilience and cultivate a team of expert staff enabling us to provide customer relationships that encompass our core values of quality, reliability, safety, and value for money.
The successful candidate for the Muswellbrook positionwill be driven and focused on team goals and targets.
Servicing the customer will be your number one priority, answering queries, processing orders via phone, email, in person and assisting in the warehouse as required.
The perfect candidate understands the importance of product knowledge and clear communication,
Thispositionwill suit someone who enjoys working in a fast paced environment, has exceptional customer service skills, is self-motivated and has good organisational skills.
Working closely with customers to track and update them on order status, and resolution of customer issues.
Duties of the role include but not limited to
- Ensuring absolute customer satisfaction.
- Receiving and processing orders.
- Working closely with customers to track and update them on orders.
- Resolution of customer enquiries.
- Provide quotations to customers in a timely manner.
- Presentation and housekeeping of Showroom and Warehouse.
- Following up with suppliers on any outstanding orders.
Requirements
- High standard of accuracy & attention to detail.
- Excellent phone and communication skills.
- A positive attitude to a busy and varied role.
- A proactive approach when following up on outstanding orders.
- Computer literate with a knowledge of MYOB (preferred but not essential).
- Current NSW drivers license a necessity, (prefer manual but not essential)
- High standard of personal presentation.
- Experience in the same or similar industries.
Selection Criteria
- The successful applicant will have the following mix of technical and personal skills:
- Exceptional written and verbal communication skills.
- Pride in your ability to build long-term customer relationships
- Strong organisation and time management skills
- Believer in personal development, passion for ongoing learning.
- Monday to Friday operation (No weekends)
- Flexible hours to accommodate work life balance
- #J-18808-Ljbffr
Internal Sales Person in Muswellbrook employer: Valley Fasteners Pty
Valley Fasteners is an exceptional employer that prioritises employee growth and work-life balance, offering flexible hours in a supportive family-owned environment. With a commitment to quality and customer satisfaction, employees are encouraged to develop their skills and build long-term relationships with customers while working in a dynamic and fast-paced setting. Located in the beautiful Upper Hunter region, our team enjoys a collaborative culture that values reliability and safety, making it a rewarding place to advance your career.
