At a Glance
- Tasks: Lead a team to drive performance and customer satisfaction in service operations.
- Company: Join VAE Group, a top HVAC solutions provider in Australasia.
- Benefits: Enjoy a car allowance, professional development, and exclusive employee discounts.
- Other info: Be part of a diverse team that values innovation and teamwork.
- Why this job: Make a real impact while leading a dynamic team in a supportive environment.
- Qualifications: Experience in HVAC or related industries; leadership skills are a must.
The predicted salary is between 82800 - 101200 $ per year.
If you have what it takes to run VAE's Service operations in Sydney, you take pride in leading a team to achieve labour productivity, profitability and branch performance, and you have a knack for bringing in new business too, don't scroll past this opportunity. You don't have to come from HVAC - you might come from a related industry or building services; what rings true is you get satisfaction from driving performance and teamwork.
Your day to day looks like:
- Monitoring labour productivity, profitability and branch performance
- Partnering with the Regional Manager NSW to achieve revenue and customer satisfaction targets
- Championing safety, quality and continuous improvement
- Leading, coaching and supporting a team of HVAC Service Technicians
- Managing a portfolio of customer accounts and deliver agreed service levels
- Building trusted customer relationships and identify opportunities for additional service and project work
- Reviewing quotations, job orders, timesheets, invoices and service documentation
The VAE Experience:
- Car allowance, plus a phone and laptop
- Strong safety focus and mental health support and awareness
- Annual performance and pay reviews
- Professional Development and Career Progression
- VAE-exclusive employee discounts, supporting you with your groceries, birthday and Christmas presents, and shopping, including Travel, Electronics, Retail, Dining and more; discounted health insurance and financial wellbeing programs
- Employee Assistance Programs (EAP) for you and your immediate family
About You:
You are safety focused, enjoy ownership, leading people and making a real impact on business performance. If that sounds like you, we'd love to hear from you. You will also bring:
- Experience within HVAC (preferred), mechanical services, facilities management or another technical service industry
- A trade background is highly regarded, but we're equally interested in experienced service leaders who understand how to balance operational performance, customer relationships, and commercial outcomes
- The right to live and work in Australia
- A focus on safety, quality, accountability and team performance
The Company:
VAE Group is one of Australasia's largest commercial HVAC solutions companies with over 400 employees across 12 office locations in Australia, New Zealand and Papua New Guinea. Our growth and success are built on providing Smarter HVAC Solutions with a promise of ‘Built in Certainty’ every time. With a reputation for delivering top-notch solutions, we thrive on teamwork, growth, and a little fun along the way. We pride ourselves in trust, integrity and innovative expert staff which together deliver outstanding results and live our brand’s values of Energy – Synergy – Success.
Diversity and Inclusion:
At VAE we commit to building and fostering an inclusive culture that promotes and values diversity. We provide equal opportunities for great people from a variety of backgrounds & cultures as we believe our diverse and engaging workforce drives innovation. We’re searching for like-minded people that complement our core principles and company culture. If you're looking for a role where you can lead people, build strong customer relationships and make a genuine impact, we'd love to hear from you.
Service Manager – Sydney employer: VAE Group
VAE Group is an exceptional employer that fosters a dynamic work culture at our Darra HQ, where collaboration and innovation thrive. We offer competitive benefits, opportunities for professional growth, and a supportive environment that values your contributions, making it an ideal place for Accounts Receivable Specialists looking to make a meaningful impact in the HVAC industry across Australia and NZ.
