At a Glance
- Tasks: Manage referrals and provide culturally safe support to Aboriginal clients at the Orange Door Hub.
- Company: Join VACCA, the largest Aboriginal Community-Controlled organisation in Australia.
- Benefits: Enjoy professional development, attractive salary packaging, and access to agency vehicles.
- Other info: Supportive environment with opportunities for career growth and wellbeing programs.
- Why this job: Make a real difference in the lives of Aboriginal families while building community connections.
- Qualifications: Degree in social work or relevant experience in the Family Violence sector required.
The predicted salary is between 62100 - 75900 $ per year.
Join to apply for the Practitioner - Orange Door role at VACCA - Victorian Aboriginal Child and Community Agency.
Location: Heidelberg, VIC 3084
Employment type: Permanent/Fixed Term - Full Time (6 Months)
The Organisation
The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community. Our strength lies with our people.
About The Role
This role manages referrals, conducts assessments, and responds to the immediate needs of Aboriginal clients seeking support through the Orange Door Hub. Working within a multidisciplinary team, it delivers culturally safe, high-quality support to Aboriginal women, children, men, and families. The position provides short-term assistance and connects clients with appropriate services for ongoing support.
About You
This role provides culturally competent, short-term case management and crisis support to Aboriginal clients at the NEMA Orange Door Hub. It includes intake, assessment, care planning, outreach, and accurate reporting, while fostering cultural safety, respecting self-determination, and ensuring responsive service coordination through triage and brokerage management.
Requirements
- A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy, or significant lived experience relevant to the work
- Minimum two years’ experience in the Family Violence sector
- Where a degree is commenced but not completed, the salary will be fixed at Award Level 4 until successful completion
- Valid Police Check, a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence.
- Current COVID-19 vaccination (Strongly Recommended)
What We Can Offer You
- A supportive environment that includes comprehensive induction
- The support of regular internal supervision
- Professional development and training opportunities
- Attractive salary packaging to increase your take-home pay
- 17.5% loading on annual leave
- Access to agency vehicles for all work-related travel
- Access to Employee support and wellbeing programs
- Paid parental leave after 12 months of ongoing employment
- Opportunity to work and build connection with the Aboriginal Community and culture
- Fitness Passport - allowing you (and your family) access to any of the facilities available on this program
We strongly encourage Aboriginal and Torres Strait Islanders people to apply. Applications should include a cover letter addressing the key selection criteria and a current resume. We encourage applicants to review the Position Description before applying.
Application closes by Friday, 12 September 2025.
VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement. VACCA is an equal opportunity employer and has a smoke-free workplace policy.
Practitioner in Melbourne employer: VACCA - Victorian Aboriginal Child and Community Agency
The Victorian Aboriginal Child and Community Agency (VACCA) is an exceptional employer dedicated to supporting Aboriginal children and families, offering a nurturing work environment in Chirnside Park, VIC. With a strong commitment to professional development, comprehensive induction, and attractive salary packaging, VACCA fosters a culture of collaboration and respect, empowering employees to make meaningful contributions to the community. Join us to build connections with the Aboriginal community while enjoying benefits like access to agency vehicles and wellness programs.
Contact Details:
VACCA - Victorian Aboriginal Child and Community Agency Recruitment Team
